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In-Store
Bench Repair Services
Office Location:
2030 E. Broadway Suite 113
Tucson, AZ 85719
SE Corner of Broadway & Campbell Just East of Safeway
BY APPOINTMENT ONLY! Please call (520) 271-4733 or visit our Contact Page to schedule an appointment today!
See our Google Places Page for directions and further information about our store.
Would you rather not have someone in your home for an hour or more? Let us pick up your computer! Save money by allowing our techs to diagnose and troubleshoot your computer issues at our bench location! We have trained technicians that can utilize our test environment and hardware tools, including blazing fast Internet, in order to give you an efficient diagnosis and repair.
The following fees apply to Bench work as of 1-01-2012 but may change any time and without notice.
***FEBRUARY 2012 SPECIAL***
Bench PC Tune-Up $20 OFF! Only for a Limited Time!
LAPTOP FEES
Laptop Hardware Diagnostic Fee: $75 NON-REFUNDABLE*
Laptop Hardware Replacement: $150 plus parts*
*NOTE: If customer agrees to repair, the diagnostic fee is applied to this amount.
Laptop Upgrade or Troubleshooting: Standard Rates
DESKTOP DIAGNOSTIC FEE: $45 NON-REFUNDABLE
STANDARD TROUBLESHOOTING RATE: $70/hr, 1hr Minimum Charge.
What to have ready for pick-up:
Please ensure that you have the following items ready at the time of pick-up in order to expedite service:
- Any CD/DVDs that came with the computer
- Any passwords we will need to login
- Computer Case/Tower
- Any peripheral devices that relate to your issue. Please check with our technicians if you are unsure about any peripherals.
We DO NOT need:
The following items are unnecessary for troubleshooting and repair purposes and we cannot be liable for storing them, UNLESS a technician has requested them:
- Your monitor
- Power Cords (except laptops)
- Keyboards/Mice
- Speakers
- Printers/Scanners
- USB Hubs
- Memory Sticks
- Routers or Internet Modems (Cable/DSL)
- The Box Your Computer Came In
- Miscellaneous Paperwork
What to expect:
When we pick-up your machine, we will check it in along with any software or peripherals you may provide. At that time we will notate the issue as you report it to us and will have you sign a work agreement. We will then give you a claim check slip that you must keep and sign at the time we drop-off your computer. The average time for bench service is 1-3 business days, but may vary depending on the issue diagnosis and whether or not parts must be ordered.
Advantages vs. On-Site:
- Lower cost
- More time for things you want to do
- More tools for troubleshooting available
- Our Internet is blazing fast to save time
Disadvantages vs. On-Site:
- Your computer leaves your home or office
- You may be without your computer for several days
If you have any questions at all about our bench repair service, please contact us to ask about it! We will always let you know whether or not we can assist you and often provide immediate estimates depending on the issue.
Contact Us Today!
