The Truth Shall Save You Money?

In many ways a good computer tech is like an interpreter. Many times customers give us little to no information about the problem they are having and even less about exactly what they were doing at the time the issue started. The information we do get must be filtered from the explanation of the customer into the technobabble that will actually help us solve the problem. Thankfully, any computer repair tech worthy of the title understands that this is a necessary and unavoidable part of the process. Unfortunately little white lies on the part of the customer don't help us solve the issue and definitely don't save anyone money.

No Gloal Warming? No Worries...Right?

With the current debate about "Climate-Gate" and the validity of Global Warming as we now see it, there is an overwhelming feeling that all earth friendly practices are unnecessary. After all, if we're not causing the Earth's demise, why worry about what we do, right? While the debate rages on, we stand firm in our conviction that the accumulation of Electronic Waste (E-Waste) is one eco concern that we cannot afford to ignore.

The sky is falling!

Well ok, it's actually the economy and wages that are falling. With everyone having less money, bargains must be everywhere, right? Wrong.

Playing With Your Money-

If you look around, you'll notice a lot of sneaky things going on with prices and products or services in Tucson.

It is an inevitable fact of modern economics that companies will do what they must to save money where they can. Increased profits are the name of the game as publicly traded technology companies struggle to keep the attention of their investors. While an in depth conversation about the financial side of foreign outsourcing is beyond the scope of this blog, we can address the overall dissatisfaction with tech support in general, and the role that outsourcing plays.

Ever wonder what lurks in the dark unknown of your computer case? Perhaps you should. After many years in tech support and as an independent consultant, it is still amazing how many people treat their computers more like disposable batteries than the complex machines that they really are. What do I mean? How many consumers do you know that buy a new computer and plug it in, expecting it to "just work" as it should seemingly forever...or until it's time for a new one? The truth is that users have a direct impact on exactly when their computer will "bite the dust." In fact, it's the dust that does the biting.